You can find the details of your orders through your email, where you will also find the tracking number. Although you will be able to continue shopping normally, we recommend you to follow our tips to unblock your account, because if you have any problem with your orders you will not be able to complain.Īll orders that you have placed and have a tracking number will continue on their way and, unless there is a problem with the shipment, will arrive without any problems.
In some cases, there are buyers who inform us that they only realized they were blocked when they left a review or opened a dispute. In other cases, the message “Account Deactivated” will appear when you try to log in to your account. Therefore, you can no longer open disputes or evaluate orders” or something similar.Ī message will also appear when accessing the “My Account” section in AliExpress, both from the computer and from the mobile application. If your account is disabled, you will usually be able to log in normally, but when you make a purchase or open a dispute you will see a message like “Your AliExpress account has been suspended for security reasons. In short, if you do something that isn't honest, AliExpress may block your account. Avoid cheating, using suspicious cards or threatening sellers.Do not have multiple accounts to get coupons and discounts.Do not open several disputes at the same time, especially if they are unjustified.Often, your account will be blocked because you have violated one of the AliExpress buyer rules, if you want to avoid being banned these are the rules you must follow: Abusing buyer protection: You have opened several disputes on different AliExpress orders.For security reasons: Your account has been temporarily blocked for unusual activity.Violation of business rules: You have violated one of the AliExpress buyer rules.Manually deactivated: Whether you are aware of it or not, you have deactivated your account by unsubscribing it.These are the reasons why AliExpress accounts end up being blocked: This platform has different rules for both sellers and buyers, and if they are violated AliExpress can block your account unilaterally.
Why has my AliExpress account been blocked? Today we will explain why this happens and how you can reactivate your account. One of the most serious problems that can occur when using AliExpress is that our account gets blocked or disabled. Click here to find out why your account has been blocked.
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